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WBParts, Inc. is an ISO 9001, AS 9120 and FAA AC 00-56 certified distributor. We know that quality and delivery are of the utmost importance in the aerospace industry. Our commitment to quality is shown at every step of the process from the initiation of your order to the customer service provided after delivery. "The WBParts’ Quality Management System is designed to control all of the processes affecting quality and customer satisfaction, from the initial receipt of an order to the delivery of the finished product," said Jerome Pepin, CEO of WBParts. "Customer satisfaction and continuous improvement are WBParts' permanent objectives."
The purpose of the WBPartsExpress.com website is to provide our Aerospace and Military customers with a quick, simple and secure purchasing platform for your “every day” consumable items. Initially the focus of WBPartsExpress will be on Aerospace and Military grade fasteners. All of our products will have full traceability and will be accompanied by manufacturing certs, test reports, material certs, and DFAR compliance statements as are demanded by our industry. Our full certs package ships with every order at no extra cost.
Purchasing and tracking your orders has never been more simple – WBPartsExpress supports access from all your communication device including a cell phones, tablets, or PCs.
SmartKits™ for Kit Builders and Wicked Awesome Fastener Kits™ are a new offering from WBParts Express.
SmartKits™ for Kit Builders bring Six-Sigma / Lean Manufacturing principles to the Kit Builder's Hangar. Benefits for both the Kit Builder and the Kit Aircraft OEM. A detailed PDF with more info can be downloaded here.
Wicked Awesome Fastener Kits™ are for FBO's, A&P Schools, Maintenance Operations and others in the maintenance field. These kits are fully configurable to your needs. More info here.
Orders placed on the WBPartsExpress website by 3:00 will be shipped the same day. Full traceability and manufacturer CERT documentation is included with each item. Customers can track their order through the process and receive email notification with tracking information upon shipment.
Service does not stop once an order is shipped. Any customer concerns that need to be addressed are handled quickly with professionalism. Customer suggestions and recommendations are always taken seriously and improve our business. No matter how much business our customers perform with us, we always provide the same excellent service and care to each order.